No one wants to be ripped off. When we purchase a product or service, we expect to be happy with our decision. But sometimes the product or service fails and through our best efforts to fix the situation, we still get left with a feeling of being ripped off. How could this situation be avoided? If you need a new roof, here are some steps you can take to avoid being ripped off.
Some roofers, especially the storm chasers, like to use high-pressure tactics to get you to sign a contract. They may even hand you a document and claim it gives them permission to inspect your roof and contact your insurance company. Bottom line is this: don’t sign it. Don’t sign anything a roofer hands you unless you are 110% sure you want this person and his or her company to roof your home.
Do your research before signing a contract. Make sure the roofing company has good reviews and a local business address. Check their standing with the Better Business Bureau. What does Angie’s List say about them? The best roofing companies will have an A+ rating from the BBB, a local business address and Angie’s List Contractor Awards. The roofer will be representing you when dealing with your insurance claim. You want to be sure you can trust them.
Did you know you can edit a roofing contract? If there is something in the contract you don’t like, simply cross it off. For example, if the contract has a cancellation fee simply cross it out. If the roofer won’t agree to any (reasonable) changes you make to the contract, walk away. Things like cancellation fees serve no other purpose than to hold you hostage. Once you are happy with the roofing company and the contract, go ahead and sign it. Note: you have three days to cancel ANY contract signed in your home.
Never, ever give a roofer any money upfront. If a roofer asks for any money to start your job, don’t walk – RUN – from that roofer and never look back. Giving a roofer any money upfront is the #1 way people get ripped off by roofing companies. The internet is littered with stories of homeowners giving money to contractor to start a job and then never seeing that contractor again. Don’t do it. There simply isn’t any reason for it.
Finally, don’t pay until the job is 100% complete and you are satisfied. Make sure the roof is on your home and has passed inspection before you pay. If the inspection fails, have the roofers come back out and fix any issues until your roof passes inspection. If you keep all the money until the job is complete, you keep all the power! And with that power you can make sure that you don’t get ripped off.
Don’t get ripped off by a roofing company. It really is easy to find a good roofing company just by being diligent and smart about it. Following these steps is a great way to make sure you get the roof you need from a good roofing company.