Excel Roofing | The Front Range's Most Trusted Roofing Company

Client Satisfaction Survey 303-761-6400

Let Us Know!

Please take a minute to fill out this form. We appreciate your feedback!

Dear Client,

Excel Roofing is committed to being the roofing company of choice for Colorado. To accomplish this, we are asking you to help us measure our quality of service. Please take a few minutes to complete the following survey. We would like to thank you in advance for allowing us to use your name on our reference list. We do not provide this information to anyone else except potential customers. If you choose to not be listed, please check the box at the bottom of this survey.

On a 10-point scale where 1=Poor and 10=Excellent, please give a rating to each of the following which represents your opinion of Excel Roofing's overall quality of service:

NAME:

Office Staff

Telephone calls were answered professionally.

Questions were correctly answered.

Promptly responded to voice-mail.

Provided accurate billing and warranty.

Project Manager

Responded promptly to initial call.

Returned all calls in a timely manner.

On time for all appointments.

Kept you well informed about scheduling.

Maintained communication during roofing.

Did an inspection with you after job completion.

Resolved any outstanding details.

Promptly provided billing information.

Would recommend the project mgr. to a friend.

Roofers

Completed the job in a timely manner.

Maintained a neat job-site.

Treated property with respect.

Good clean-up when finished with job.

Let you know when they arrived and departed each day.

What suggestion would you make for Excel Roofing to improve our service?

Are there any uncompleted details on your job that still need to be addressed?

Please DO NOT include my information on a reference list.