- Posted by: Ana
- Category: Uncategorized
Excel Roofing has now been a Better Business Bureau accredited business for 20 years. That means Excel Roofing has continually adhered to the strict BBB Code of Business practices for 20 years running. So just what is the BBB code? The BBB Code of Business Practices represents sound advertising, selling and customer service practices that enhance customer trust and confidence in business.
- Build Trust: Establish and maintain a positive track record in the marketplace.
- Advertise Honestly: Adhere to established standards of advertising and selling.
- Tell the Truth: Honestly represent products and services, including clear and adequate disclosures of all material terms.
- Be Transparent: Openly identify the nature, location, and ownership of the business, and clearly disclose all policies, guarantees and procedures that bear on a customer’s decision to buy.
- Honor Promises: Abide by all written agreements and verbal representations.
- Be Responsive: Address marketplace disputes quickly, professionally, and in good faith.
- Safeguard Privacy: Protect any data collected against mishandling and fraud, collect personal information only as needed, and respect the preferences of customers regarding the use of their information.
- Embody Integrity: Approach all business dealings, marketplace transactions and commitments with integrity.
This means that you can trust Excel Roofing to do the job right. If you aren’t satisfied with the work, let us know. We promise to make it right.