4510 S Federal Blvd Englewood, Colorado 80110

3525 N Cascade Ave #204 Colorado Springs, CO 80907

(303) 761-6400(24/7)

(719) 434-3020(24/7)

Roofing Scams 101

The Hidden Contract

After a hail storm it is very common for roofing companies to target homes that were in the hail zone.  They go door to door and ask people if they would like a free roof inspection. The roofer says his company works with all the major insurance carriers.  He simply needs your signature on a document that allows him to get on your roof and talk to your insurance company. Sounds like a good plan, right? It did just hail and your roof just might be damaged.   So you sign the document.

roofing scams exposed

Did you read it first?  Well if you had, you would have seen that you were signing a roofing contract.  Not only did you let the roofer get on your roof and talk to your insurance company, but you also just promised him that you would hire his company to replace your roof.   If you change your mind there’s probably a hefty cancellation fee somewhere in the fine print. Now you are stuck with this roofer who will probably leave town as soon as the next hail storm hits.

In Colorado there is a three day right of rescission.  This allows you to cancel any contract within 72 hours as long as you signed the contract in your home.  If you do plan on cancelling, it is a good idea to send it via email so you have the time stamp as proof.

The Roofing Re-Cover

Getting a new roof requires a few days and creates a big mess.  But you hired a roofer who promised to be done in a day, and leave your property with no mess.  So you leave in the morning, return in the evening and you have a beautiful new roof on your home.  Your lawn is immaculate and you couldn’t be happier. So what’s the scam here?

The roofers installed a new roof on top of your old one, replaced the drip edge for a clean and new look and called it a day.

Roofers are supposed to tear off the old roof, install the underlayment and then the new roof.   Simply covering the old roof with new shingles means it will age faster, crack in the heat, lose granules and become highly susceptible to hail and wind damage.  Tearing off the old roof also allows the roofers to inspect the wood deck. If your decking is in bad shape, it’s much easier to fix before installing a new roof.

Roofers do this because it saves them time and money.  They can get more roofs done if they don’t have to tear off an old roof first.  They will even remove the first few rows of shingles to eliminate the mounding or stacking effect.

This scam is most common by door-knocking roofing companies in an attempt to maximize their profits. 

Tips To Find An Honest Roofing Company

Some roofers, especially the storm chasers, use high-pressure tactics to get you to sign a contract.  They may even hand you a document and claim it gives them permission to inspect your roof and contact your insurance company.  Bottom line is: don’t sign it. Don’t sign anything a roofer hands you unless you are 100% sure you want this company to roof your home.

Do your research before signing a contract.  Make sure the roofing company has good reviews and a local business address.  What does Angie’s List say about them? The best roofing companies will have an A+ rating from the BBB, a local business address and Angie’s List Contractor Awards.  The roofer will be representing you when dealing with your insurance claim, so you need to be sure they’re trustworthy.

Did you know you can edit a roofing contract?  If there is something in the contract you don’t like, simply cross it off.  For example, if the contract has a cancellation fee simply cross it out. Things like cancellation fees serve no other purpose than to hold you hostage.  If the roofer won’t agree to any reasonable changes you make to the contract, walk away. Once you are happy with the roofing company and the contract, go ahead and sign it.  

Never, ever give a roofer any money upfront.  If a roofer asks for any money to start your job, don’t walk – RUN – from that roofer and never look back.  Giving a roofer any money upfront is the #1 way people get ripped off by roofing companies. Don’t do it. There isn’t any reason for a roofer to need money up front.  

Finally, don’t pay until the job is complete and you are satisfied.  Make sure the roof is on your home and has passed inspection before you pay.  If the inspection fails, have the roofers come back out and fix any issues until your roof passes inspection.  If you keep the money until the job is complete, you keep the power.

Beware of our imposter!

There is a company pretending to be Excel Roofing in the Denver Metro area.  If their trucks don’t show the Excel Roofing logo, they’re not us!  

Excel Roofing is locally owned and has an A+ rating by the BBB.  Contact Us today for a free, no-hassle roof inspection. Don’t pay a cent until you’re content.

Receive a half-price solar-powered attic fan for $500, with the purchase of a full roof. Normally $999.


Why Homeowners and Businesses Choose Us

Colo Radans
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Excel Roofing is the only roofing company I would trust and recommend to others. Kevin M. is extremely helpful and professional at all time with his experience and knowledge.
Ralitsa Carter
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I highly recommend consulting with a true roof insurance expert like Excel Roofing, as there are a lot of details one can easily miss if not in the field on a regular basis.
Mary Kimball
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Omar came out and repaired some of our inside ceiling where the nails lifted the drywall. He is an amazing worker, a master at his job. Ask for Omar as he is a real asset to Excel Roofing!
Cindy L
Local Guide
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This company has gone way beyond my expectations. Thank you Jay and especially thank you JR for doing such a great job, being dependable, on time and affordable.
Rick Sturdivant
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Troy Lindsay and his team did a great job installing a new roof. They even worked with me when I wanted a solar-powered attic fan installed and helped me size and choose one.
brian niles
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These guys are top notch! You will not find better service anywhere!! Thank you Excel!!
Dustin Sieve
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I would absolutely recommend Excel roofing for any roofing, gutters or painting. I plan on using them again for any future claims.
Eric Zietlow
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Eric the project manager answered all calls and e mails promptly, addressed any concerns, and followed up on small issues. Good looking roof, no headaches or stress on my end.
Nicki Shields
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The building inspector said this was one of the best roof jobs she has seen, she was very impressed. I highly recommend Excel Roofing for roofs, siding, and windows. I could not be more pleased! Look no further.
Sonny Romero
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Matt Foster was our Project Manager. Matt was very friendly, knowledgeable, and professional. He was involved from the estimate through the final inspection. Excel Roofing did an outstanding job.
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Troy and his crew were outstanding. He explained the details every step of the way. They gave us a job date and completed on time.
Kevin Donahue
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Unlike the other companies who bid my roofing job, Excel (Brock) was not pushy and the deal did not have to be signed before he left the house. I am extremely pleased.
Ana Kauffman
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Love Chris, had my best interest in mind during the entire roof replacement process. He was able to rush the job for us given that we were nearing the closing date of the sale of the house.
Andy Dimmen
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Throughout the process I had one point of contact at Excel (Brock). Brock managed the entire process so that I didn’t have to do a thing. I will recommend Excel to everyone I know
Taylor Hood
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I would have given 5 stars. Giving 4 because of how hard Matt worked to get project finished and they were priced very reasonable compared to other roofing companies.
Beth Rogers
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Troy and his crew went above and beyond for us. Working to help us navigate insurance claim. Great job, on time, on budget, house looks great. Couldn't be happier! Highly recommend Mr Troy and his crew!
Bob Andersen
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wonderful company to work with.. from the initial call for someone to come look.. the project manager Bob was at the house within an hour.
Mindy Densmore
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They showed up on time, determined the problem, showed us a video of what to do to prevent it in the future and and took care of it immediately. I highly recommend Excel.
j snoy
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I definitely recommend and will use again. Chris the project manager was very quick to respond and quite reliable. Overall, a great roofing experience.

Denver Metro

4510 S Federal Blvd
Englewood, Colorado 80110

Phone: (303) 761-6400

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Colorado Springs

3525 N Cascade Ave #204 Colorado Springs, CO 80907

Phone: (719) 434-3020

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Sheridan, Wyoming

1574 N Main Street
Sheridan, Wyoming 82801

Phone: (307) 763-4050

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Casper, Wyoming

373 Lakeview Drive
Casper, Wyoming 82604

Phone: (307) 237-770

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